Misleading Advertising

It has been brought to our attention that yet again, other local companies are misleading our customers with their advertising. Please be careful when clicking on ‘ads’ and ensure you are calling the company you think you are.
If you are still undecided who to use, there are a few things to look out for when hiring a garage door repair/installation company.
• Knowledge: You must find out whether they are conversant with your garage door system. A reputable garage door repair company should have competent professionals and experience for the tasks.
• Check for accreditation with 3rd party bodies who vet and approve to ensure that they operate in a legal, honest and fair way.
• Cost: superior garage door repair services may cost a little more than the standard services. Consult with your selected provider and obtain quotations for the services and ensure like for like quotes.
• Reputation: Does your selected provider have a website? You should read the reviews posted by past clients and know what to expect. These reviews are trustable real-time narrations of their experiences with the garage door repair company.
• Check for any red flags: Be careful if your selected company makes unrealistic promises on the service delivery. Additionally, you must check their customer service standards. You should get a feel for who you are dealing with by the very first conversation.
• Talk to Your Friends: Do you have friends who have had garage door repairs in the past? Talk to them and get recommendations on their experiences. You may have seen their new garage doors too, hence more trustable.
Come and see us in our showroom in Mansfield or give us a call on 01623 621999 (it’s our only phone number – some companies will have more than 1 phone number)
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