How it Works

Around 11-12 months after fitting, we would contact you to let you know that your service is due and it’s then your choice whether you choose to have the annual service.

With our ‘service plan’ you pay a small amount each month, spreading the cost over the year and saving you 10% on the total cost of the annual service. This gives you peace of mind you have your payments covered and we will contact you when your service is due. All we need from you is your email address and we’ll send you a link from ‘GoCardless’ to authorise the direct debit to us, it’s as simple as that!

Please either give our office a call, let our engineer know when he calls (ensuring you leave you email address) or fill out our ‘contact form’ below and we’ll do the rest! Alternatively, you can set up a standing order to us, just ask for our bank details when you call!

At an annual service, we would normally do the following:

• Oil and lubricate all moving parts as necessary
• Check fixings
• Re-balance door springs as necessary
• Check safe and reliable operation
• Check safety systems if automatic
• Check batteries and change if necessary
• Clean door face

This is usually a 45-60 minute appointment.